Question 1

What exactly does classseo do?

Accepted Answer

We're a Berlin-based SEO and digital-marketing agency offering six services — SEO Audit, On-Page SEO, Content Marketing, Technical SEO, Link Building, and Local SEO — sold individually with published EUR pricing.

Question 2

Do you work with businesses outside Berlin?

Accepted Answer

Yes — we work with SMB and mid-market businesses across Germany and with English-speaking businesses operating in the German market. Berlin/local expertise is deepest for Local SEO specifically; the other five services apply anywhere.

Question 3

Is the site really available in full German, not just a translation?

Accepted Answer

Yes — German copy is written natively for the German market, not machine-translated from the English version, with equal metadata and SEO care in both languages.

Question 4

Do you guarantee specific rankings?

Accepted Answer

No, and we're wary of any agency that does — no one controls Google's algorithm, and a guaranteed-position promise is a red flag, not a selling point. We commit to a documented process and honest reporting on what's actually happening instead.

Question 5

Do you have client testimonials or case studies?

Accepted Answer

Not yet published — classseo is a newer build and we won't invent quotes or metrics to fill that gap. What you'll find instead are clearly-labeled representative examples showing the kind of engagement each service is built to handle, and a fully documented process you can evaluate on its own terms.

Question 6

Which service should I start with?

Accepted Answer

If you're not sure, start with the SEO Audit — it's built to diagnose which of the other five services actually matters for your site, rather than guessing.

Question 7

What does 'from €X' actually mean?

Accepted Answer

It's the starting price for the smallest realistic scope of that service. Your actual price depends on site size, number of locations, or number of languages, and we quote it plainly before any contract.

Question 8

How long is the contract?

Accepted Answer

All retainer tiers have a 3-month minimum term. After the minimum term, it's month-to-month; see the Refund Policy for cancellation terms.

Question 9

Can we cancel or change tiers?

Accepted Answer

Yes, after the minimum term, with standard notice — see the Refund Policy for exact terms.

Question 10

How do tiers scale for bigger sites or more locations?

Accepted Answer

Scope (and therefore price) scales with concrete factors — number of pages, locations, or languages — never with vague 'complexity.'

Question 11

Is VAT included in the prices shown?

Accepted Answer

Prices shown are net (excl. VAT); German statutory VAT (19%) is added on the invoice for customers billed in Germany, per standard German B2B invoicing practice.

Question 12

How often do we hear from you?

Accepted Answer

At minimum, a monthly written report on every tier. Growth adds a bi-weekly check-in; Full Program adds a weekly one.

Question 13

What's a typical timeline to see results?

Accepted Answer

It depends heavily on the service and your site's starting point — on-page changes can show movement in weeks, while authority and content work typically compounds over 3–6 months.

Question 14

What happens after the audit if we don't continue with you?

Accepted Answer

You keep the full findings document either way — it's yours to act on with your own team or another provider. There's no penalty and no pressure to continue.

Question 15

Do we need to sign a long-term contract?

Accepted Answer

Retainer tiers have a 3-month minimum term, then run month-to-month. One-off services have no ongoing term at all.

Question 16

What personal data do you collect, and why?

Accepted Answer

When you submit the contact form, we collect your name, email, phone (if provided), and postal address (if provided) — used solely to respond to your enquiry and, if you proceed, to deliver the service. Full detail is in our Privacy Policy.

Question 17

Do you use cookies or tracking?

Accepted Answer

Only essential cookies load by default. Google Analytics 4 loads only if you actively consent via the cookie banner — you can change that choice anytime via 'Cookie preferences' in the footer.

Question 18

Who is the data controller, and how do I exercise my GDPR rights?

Accepted Answer

classseo GmbH, Grazer Damm 142, 12157 Berlin, Germany, is the data controller. Contact support@classseo.com for access, correction, deletion, or any other GDPR request — see the Privacy Policy for full detail and response timelines.

Frequently asked questions.

Still have a question?